Data Access & Portability — probotica.at
In accordance with the EU Data Act (Regulation (EU) 2023/2854), effective 12 September 2025, we provide full transparency on your rights regarding any data processed via probotica.at.
What Data is covered?
probotica.at processes the following user-related data, depending on your usage:
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Interaction data from our AI chatbots, tutorials, and digital assistants
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Usage statistics for learning progress, skills, or gamification features (e.g., XP, badges, points)
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Profile data voluntarily provided by users (such as name, email, avatar, etc.)
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Logs of AI assistant interactions (e.g., tutoring sessions, feedback requests)
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Account & subscription data (if applicable)
All data may be personal or pseudonymized according to privacy best practices
Your Data Access Rights
Under the EU Data Act and GDPR, you have the right to:
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Request full access to your personal data
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Request correction of inaccurate information
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Request complete deletion of your data (unless specific retention is required by law)
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Export your data in a structured, commonly used, and machine-readable format (data portability)
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Object to or restrict certain forms of data processing
How Can You Access or Export Your Data?
You may request access, correction, deletion, or export of your data at any time via:
A self-service data export tool will soon be available in your user profile, allowing you to download your data in JSON or CSV format.
Third-Party Access
We only share or process your data:
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With your explicit consent (e.g., when using integrated AI-powered modules or partner services)
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When required by law
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With authorized processors operating under strict data protection agreements (Art. 28 GDPR, including Standard Contractual Clauses for non-EU providers)
All third-party processing is logged and subject to audit.
Interoperability & Formats
Data export is currently available via CSV format.
REST API access is planned, allowing secure third-party integration using standard interoperability protocols (e.g., OpenAPI, JSON).
Full compliance with future requirements for data sharing and portability under the EU Data Act is ensured.
Still have a question?
If you have questions or need further information, please contact our Data Protection Officer or support team. We are here to help!
Last updated: 18. May 2025
Note:
For further legal compliance, make sure you also have a Privacy Policy and Data Acess & Portability page linked, and provide a contact for your Data Protection Officer (DPO) as required by the GDPR.