Terms of Use
Find answers to commonly asked questions about our products and services.
Scope
These terms apply to the use of probotica.at, operated by Mitterberger:Lab.
Purpose of the Platform
probotica.at offers AI-powered chatbots, digital assistants, and automation solutions for education and business, including interactive tutorials, feedback tools, and skill development modules.
Data Collection & Access
a) Data Collection
We collect usage data, interaction logs, and profile information to provide and improve our services.
All data processing strictly adheres to the General Data Protection Regulation (GDPR), the EU Data Act, and the ePrivacy Regulation.
No sensitive data is processed without explicit consent.
Details on categories of data collected and their purposes are available in our [Privacy Policy].
b) User Access Rights
You have the right to:
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Access your stored personal data
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Export your data in a common, machine-readable format (data portability)
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Correct or delete your personal data at any time
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Withdraw consent for data processing, where applicable
You can manage your data directly in your profile or submit a request via our [Data Access & Portability page].
c) Third-Party Access
Third-party access may occur only:
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With your explicit consent (e.g., for external analytics tools or integrations)
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Where required for technical integrations via secure APIs
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All third-party access is logged and subject to contractual data protection agreements (incl. EU Standard Contractual Clauses for transfers outside the EU/EWR)
User Responsibilities
You agree not to use probotica.at for:
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Impersonation or identity fraud
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Spamming, commercial solicitation, or misuse of automated systems
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Unauthorized extraction, scraping, or reuse of data
Termination & Data Removal
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You may delete your account and all associated personal data at any time.
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Anonymized or aggregated usage data may be retained for service optimization and analytics, in compliance with the principles of data minimization and purpose limitation.
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All personal data is automatically deleted or anonymized if no longer required for the stated purpose.
Updates
We may revise these terms to reflect legal, regulatory, or service changes (e.g., adaptations to the EU Data Act or ePrivacy Regulation).
Users will be informed of significant updates and may be required to accept new terms for continued use.
Still have a question?
If you have questions or need further information, please contact our Data Protection Officer or support team. We are here to help!
Last updated: 18. May 2025
Note:
For further legal compliance, make sure you also have a Privacy Policy and Data Acess & Portability page linked, and provide a contact for your Data Protection Officer (DPO) as required by the GDPR.